April 01, 2024
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Our new westside customer service center is set to open!  Pasco County Utilities customers will have a new, more convenient way to pay their bills starting May 20, 2024.

WHERE:         11355 DeCubellis Road | New Port Richey

WHEN:            May 20, 2024

HOURS:          Monday through Friday | 8:30 a.m. – 4 p.m.

Our current westside location and nighttime drop box at 7536 State Street will close May 20.

“Pasco County Utilities customers will have access to all the same services provided at the prior location with the assistance of our knowledgeable and talented team members,” said Utilities Customer Information & Services Director Sandra Anderson.  “Our new center will offer two drive-through lanes.”

Pasco County Utilities also offers other service options, including:

  • Pay your bill HERE or through the Pay-by-Phone feature at 855.786.5344.
  • Access your account HERE.
  • Live Call Center support available Monday through Friday from 8:30 a.m. to 4 p.m., with same business-day call back option.

West 727.847.8131 | Central 813.235.6012 | East 352.521.4285

Pasco County Utilities has a long-standing mission to support customers and provide high quality water, wastewater, reclaimed water, and solid waste services. Visit PascoCountyUtilities.com for more information and service details.