Employment
FAQs
Are you calm under pressure? Do you enjoy helping people in your community? Looking for great benefits? Pasco County might have the career for you! Pasco County Emergency Communications is hiring Emergency Communications Officers - or 911 call takers. It's easy to get started. Fill out an application online.
Listen to a Pasco 911 emergency call
Are you calm under pressure? Do you enjoy helping people in your community? Looking for great benefits? Pasco County might have the career for you! Pasco County Emergency Communications is hiring Emergency Communications Officers - or 911 call takers. It's easy to get started. Fill out an application online.
Listen to a Pasco 911 emergency call
Pasco County is hiring Emergency Communications Officers - or 911 call takers.
911 call takers answer both emergency and non-emergency calls, accurately relay incident and scene safety information to responders, and provide instructions to assist callers until help arrives.
Pasco County has a comprehensive benefits package, including:
- Florida Retirement System (FRS)
- Long and short term disability
- Several employee discounts/special offers
- Tuition reimbursement
- Vacation time; paid holidays; sick leave
- Medical/Dental/Vision
To be successful in this position, you need a valid Florida State Driver's License and these skills:
- Multitasking
- Customer service
- Interpersonal skills (people skills)
- Active listening; sound decision making; critical thinking
You should be able to remain calm under pressure, have a desire to help people in the community, be able to think outside the box, and be willing/able to follow protocols and chain of command.
Yes, applicants can be disqualified at any time, for reasons including, but not limited to:
- Not being honest on your application
- Unacceptable drug, lie-detector, or psychological test results
- Felony conviction
- Illegal drug use (varying circumstances apply)
- Multiple driver's license suspensions
Absolutely, many people who start out in this type of position continue on to hold higher-level jobs. We aim to promote from within and provide tuition reimbursement to help you achieve your goals. You could become a training officer, advance to a dispatcher, become a supervisor, and eventually work your way up to administrative and management positions.
It's easy to get started. Fill out an application online.
This position works in rotated, 12-hour shifts.
Shifts are:
- 0645 to 1845
- 1145 to 2345
- 1845 to 0645
Rotation of days off is:
- Work 2, off 2
- Work 3, off 2
- Work 2, off 3
Every other weekend is a 3 day weekend!
We can hire you as soon as you meet the eligibility criteria:
- Application
- Interview
- CritiCall test
- Background check
- Drug screening
- Polygraph
- Psychological testing.
Call Pasco County Customer service at 727-847-2411, Monday through Friday from 8 am to 5 pm, or email Customer Service.
