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Pasco County Fire Rescue considers all complaints important. Complaints are documented using this form and forwarded to the Fire Rescue Personnel Department for review and follow-up action. All complaints are handled in an impartial manner in compliance with Federal, State, and local laws and Department policy.
We respect your privacy and will not distribute your personal information except as necessary to resolve your request or complaint. However, you should be aware that this information is subject to the State's public records law and may be disclosed upon request.
Fire Rescue policies prohibit retaliation against anyone making a complaint against its employees. Strict adherence to these policies is expected and an employees' non-compliance will be addressed accordingly.
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