Utilities Dashboard

Utilities Team Members at work in a variety of scenarios combined in one banner
Pasco County Utilities Administration Building located in Land O Lakes

Why Does PCU Exist?

To provide health and safety through Utility Services

Mission

To provide our Community and future generations with reliable, high quality, and sustainable utility services.

How Does PCU Create A Thriving Community?

  • Service Excellence
  • Sustainable services and Infrastructure
  • Education and Training with Internal and External Stakeholders
  • Safety and Security
  • Innovation
  • Collaborative Planning

Focused on Service, Committed to Excellence

Operations and Maintenance Team Members inspecting a reclaimed water pipe

Operations & Maintenance Dashboard

  • Water Produced
  • Water Quality
  • Hydrants
  • Wastewater
  • Wastewater Pipe Break
  • Wastewater Valve
  • Manhole
  • Pump Station Revamp
  • Reclaimed
  • Reservoir Level
  • Safety Training

Customer Information & Services Dashboard

  • Average Customer Wait Time in Seconds
  • Call Center Top 10 Wrap Up Codes
  • Billed Consumption by Month and Service Name
  • Bill Accuracy by Month

Engineering & Contract Management Dashboard

  • Project Manager Effectiveness