New Customer Resources

How are the Rates Determined?

Water service rates are based on the real costs of treating and delivering water to customers. To determine rates, a study is completed to identify the costs the County has incurred for system improvements, maintenance, operations, administration and financing. Once the study is complete, a notice of a public hearing is published and a public hearing is held. After the hearing, the rates are adopted by resolution and put into effect.

What Does the Average Customer Bill Look Like?

The average residential customer using 6,000 gallons of water would see a billing statement totaling $81.30

How is the Average Determined?

The average residential customer with a 5/8” meter uses 6,000 gallons per month. This figure is based on historical data for the yearly consumption of Pasco County Utility customers.

Resources and Background Information

On August 24, 2021, work authorization was approved by the County Administrator to update the County’s Cost of Service Rate Study. Findings and recommendations outlined in the study include across-the-board adjustments, decreases and increases to all service rates, fees, and charges. 

A four-year rate schedule went into effect on October 1, 2021, with changes adopted from a Cost of Service Rate Study. Details in the Cost of Service Rate Study include projected annual adjustments to service rates, fees, and charges through September 30, 2025. An annual rate sufficiency analysis will be performed after each Fiscal Year (FY) to determine the need for any annual increases.

View: Memorandum UT21-0542 to read through the findings and recommendations outlined in the study. 

View additional FY22 Rate Details.

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