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New Customer Resources
How are the Rates Determined?
Water service rates are based on the real costs of treating and delivering water to customers. To determine rates, a study is completed to identify the costs the County has incurred for system improvements, maintenance, operations, administration and financing. Once the study is complete, a notice of a public hearing is published and a public hearing is held. After the hearing, the rates are adopted by resolution and put into effect.
What Does the Average Customer Bill Look Like?
The average residential customer using 6,000 gallons of water would see a billing statement totaling $76.78.
How is the Average Determined?
The average residential customer with a 5/8” meter uses 6,000 gallons per month. This figure is based on historical data for the yearly consumption of Pasco County Utility customers.
Resources and Background Information
On December 16, 2016, work authorization was approved by the County Administrator to update the County’s Cost of Service Rate Study. Findings and recommendations outlined in the study include across-the-board adjustments, decreases and increases to all service rates, fees, and charges.
A four-year rate schedule went into effect on October 1, 2017, with changes adopted from a Cost of Service Rate Study. Details in the Cost of Service Rate Study include projected annual adjustments to service rates, fees, and charges through September 30, 2022. An annual rate sufficiency analysis will be performed after each Fiscal Year (FY) to determine the need for any annual increases.
View: Memorandum UT17-742 to read through the findings and recommendations outlined in the study.
Watch: The full Agenda with Recorded Footage from the Pasco County Commission Agenda Meeting on July 11, 2017, at 10 a.m. in the Dade City Historic Courthouse.
Current PCU Rates for 2020
Approved at the December 10, 2019 Board of County Commissioner meeting.
Water Estimating Calculator
Comparison Calculator
Estimating prior rates with FGUA for customers residing in Jasmine Lakes
Comparison Calculator
Estimating prior rates with FGUA for customers residing in Palm Terrace Gardens & Zephyr Shores
How to Use the Calculator
The Water Estimating Calculator is a resource designed to support Pasco County Utilities (PCU) customers. The rates and fees included in the first tab are calculations specific to Pasco County residential customers, receiving potable water, with the standard 5/8 inch meter installed.
The Jasmine Lakes tab and the Palm Terrace Gardens & Zephyr Shores tab are each tailored to estimate the rates a customer may have paid with FGUA, their prior utility provider. These are intended to provide an estimated comparison of past costs associated with services through FGUA and new costs associated with services provided by PCU.
Estimates provided should not be used as a definitive billing statement and customers should continue to access their official billing statement to determine what should be paid each month.
This tool is intended to assist customers with their efforts to save money and conserve water.
Helpful Tips:
- PCU & FGUA bill in 1,000 gallon increments. Any gallons used below the 1,000 gallon threshold will be rounded down to zero.
- Gallons noted on a PCU customer bill will be representative of 1 unit billed = 1,000 gallons used. It is important to enter the number of gallons, not the units, when utilizing the calculator.
- Examples:
- 5 units on a bill would be entered as 5,000.
- 5 gallons used would be entered as 5.
- 5,000 gallons used would be entered as 5,000.
Additional Resources & Information
View: Current PCU Rates, Approved at the December 10, 2019 Board of County Commissioner meeting.
View: UT20-0106 containing documents associated with the BOCC approved Resolution.
View: UT17-742 Opens a New Window. with the full findings and recommendations outlined in the rate study.