Service Update

New Payment Service Provider for Pasco County Utilities

Update | 10/22/21: Pasco County Utilities is excited to announce a new bill pay service for paying your utility bill, powered by Invoice Cloud. Exciting features and more convenient ways to pay are on their way! The new Pay-by-Phone number is 855-786-5344. A new processing fee of 2.75 percent is applied to all credit card transactions with a minimum payment of $1.50 and maximum payment of $125,000. ACH payments made, using your banking information, will be charged a $2.50 processing fee, when paying online, up to a maximum payment amount of $125,000... Read More

Sea Pines Wastewater System Inspection

Inspection Scheduled for October 12, 2021, from 8:30 a.m. until approximately 3 p.m. 

Pasco County Utilities will be performing inspections of our wastewater system within the Sea Pines subdivision in Hudson on October 12, 2021, by using a sewer line smoke test. Smoke testing will start at 8:30 a.m. and end at approximately 3 p.m.  

This inspection will be performed by Pasco County Utilities contractors Vortex and USSI.

The smoke is harmless and residents do not need to be home during the testing. If any problems are found on a residents property they will be notified upon completion of the project. Door hangers with information will be placed today, October 8, 2021, and additional information is available by... Read More

New Rates for Pasco County Utilities Customers

Beginning October 1, 2021, Pasco County Utilities customers will see rate changes on their monthly water, wastewater, and reclaimed water bill. The average residential customer using 6,000 gallons of water would see a billing increase from $79 to $81.30, a difference of $2.30. Rates, fees, and charges details are available at bit.ly/pcurates.

“Pasco County Utilities rates, fees and charges ultimately benefit all Pasco County Utilities customers,” said Pasco County Utilities Customer Service Director Sandra Anderson. “Revenue flows back to the needs of our customers by maintaining and developing the infrastructure that supports water, wastewater, and reclaimed water services. The revenue helps to ensure that all customers have reliable access to safe, clean drinking water every day.” ...Read More

Meter Change Out Program

Update 9/10/21: The meter changeout project has been completed for the Seven Oaks, Grand Oaks, Saddlebrook Village, and Connerton communities. During this next phase of the project Pasco County Utilities will be working to complete a few final meters in the Parkwood and San Clement communities...  Read More & View Images

Conserve Reclaimed Water

Updated 7/30/21 - Pasco County Utilities is asking for your help to increase conservation efforts by watering only when needed. Skip watering if it has been raining and only water if grass is showing signs of drying out… Read More

Regency Park Blvd. and Sandalwood Drive Water Main Replacement

Update 7/29/21: The Pasco County Utilities Operations and Maintenance (O&M) Department will be actively working to address a much needed water main replacement on Regency Park Blvd. and Sandalwood Dr. To ensure safety while the scheduled repairs are made, traffic will be detoured according to the calendar outlined... Read More Regency Park Sandalwood Drive Regency Park Sandalwood Drive

Reclaimed Water Coming Soon to Copperspring

Update 5/28/21: The project is complete. Pasco County Utilities will place the reclaimed water pipe into operation by the end of the month... Read More

Reclaimed Water Coming Soon to Wesbridge and Chapel Chase

Update 5/28/21: The project is complete. Pasco County Utilities placed the reclaimed water pipe into operation in May... Read More

Gateway Blvd. Force Main Repair

Update 11/23/20: Pasco County Utilities (PCU) Operations & Maintenance (O&M) Team successfully repaired the ruptured sewer force main along Gateway Boulevard on Friday, November 20, 2020. The PCU O&M Team will continue to be on site through the end of next week for restoration and retrieval work. There will be no impact to services provided, no risk to public health, and the restoration work being done will have no impact to the flow of traffic. ... Read More

New Rates for Pasco County Utilities Customers 

Effective on October 1, 2020, Pasco County Utilities (PCU) customers saw rate changes in their monthly water, wastewater, and reclaim water bill. The average residential customer using 6,000 gallons of water would have seen a billing increase from $76.78 to $79.00, a difference of $2.22. Details and resources are available at bit.ly/pcurates.

Pasco County Utilities - Pasco Aqua System 
Acquisition Updates

PCU team members welcome approximately 3,300 former Florida Governmental Utility Authority (FGUA) customers, and is working diligently to ensure a seamless transition for the Jasmine Lakes, Palm Terrace Gardens, and Zephyr Shores communities. New customers are encouraged to email any questions to WelcomeToPCU@pascocountyfl.net

Service updates and information will be posted throughout the duration of the Pasco Aqua System Acquisition,   ... Read More

Pasco County to Reopen Solid Waste & Recycling Collection Areas

Starting Saturday, April 25, 2020, the West Pasco Resource Recovery Facility, East Pasco Transfer Station a standalone recyclable drop-off location will reopen for residential waste and recycling disposal. This change restores services that previously limited residential trash drop-offs on April 4. ... Read More

Pasco County Utilities COVID-19
Customer Service Updates

As a reminder and until further notice, the Land O’ Lakes and New Port Richey Customer Service Centers remains closed to customers and the general public to protect the health and safety, of customers and staff. Drive-through services will remain open at both locations from 8:30 a.m. to 4 p.m.,  ... Read More

Pasco County Utilities COVID-19
Engineering Department Update

The PCU Engineering Department is only accepting online submittals, or those sent via mail or FedEx. In-person meetings will NOT be held at this time ... Read More

Pasco County Utilities COVID-19
Water & Wastewater Updates

Water from your tap remains safe to drink and use. According the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low. What you need to know about your water and wastewater ... Read More

  1. New FY22 Rates
  2. Reconnect Services
  3. Pay My Utility Bill
  4. Pasco County News

Payment changes for Pasco County Utilities customers include new rates, fees, and charges ... Read More