Text to 9-1-1 services are now available in Pasco County. Please call if you can, text if you can’t. Our telecommunicators are ready to assist.
Messages are received by the 9-1-1 call center just like any other 9-1-1 voice call and are processed with the same efficient protocols. (Supported carriers include AT&T, Sprint, T-Mobile and Verizon.)
Use plain English when texting 911: no abbreviations, shortcuts, slang, videos, pictures or emojis. Keep your messages brief and easily understood. Call if you can, text if you can’t.
When texting to 911, make sure to stay with your phone and answer all of the telecommunicators' questions. They will ask to verify your address location twice along with a phone number verification.