Pay My Utility Bill

New Payment Process

The new bill pay service for paying your Pasco County Utilities bill is powered by Invoice Cloud, with a  new Pay-by-Phone number of 855-786-5344. A processing fee of 2.75 percent is applied to all credit card transactions with a minimum payment of $1.50 and maximum payment of $125,000. ACH payments made, using your banking information, will be charged a $2.50 processing fee, when paying online, up to a maximum payment amount of $125,000... Read More New Payment Service Provider for Pasco C New Payment Service Provider for Pasco C

View Step-by-Step Guide     |     Billing Email Notifications & Unsubscribe Option

Payment Type

Features Include:

SIGN IN - Utility Account AccessLogin or register for online utility and billing access • Same day payment processing • View My Bill • Disconnect Service • Pause Service • Please Note: If you are using Internet Explorer 10, select "Tools" and select "Compatibility View" before logging into Pasco Easy Pay.

Pasco County Utilities transitioned to a new payment service provider, Invoice Cloud, to ensure the same excellent customer service expected with more convenient payment options... Learn More
Reconnect Services 
View Instructions
Step-by-step support for services disconnected due to non-payment or a delinquent account.
One Time Payment 
Online Quick Pay
The Online Quick Pay option is for customers who DO NOT need account details. • Same day payment processing • Pay by Credit/Debit Card or Banking Information.

Pasco County Utilities transitioned to a new payment service provider, Invoice Cloud, to ensure the same excellent customer service expected with more convenient payment options... Learn More
Same day payment processing • NOTE: To close an account please use the online View - Close Account Form
Payment In-Person 
View Locations

Visit one of three Customer Service Centers conveniently located in East, Central, and West Pasco. Note: Visa is not accepted for payments made in-person at any customer service location or drive-through.

Reoccurring Automatic Payment | Electronic Funds Transfer (EFT) Form 
Electronic Funds Transfer (EFT): Automatic monthly payments can be established in person at a Customer Service drive-through or walk-up location. View Locations and complete the EFT Form prior.

When using Google Chrome, please download the EFT form to access all form field features. All features are automatically available when using Internet Explorer or Firefox
Mail Payment US Postal ServiceSend to: Pasco County Utilities P. O. Box 2139 New Port Richey, FL 34656-2139
Overnight DeliveryUsing Fed-Ex or UPS Send to: Utilities Customer Information & Services 7536 State Street New Port Richey, FL 34654 (Do Not Use USPS for Overnight Delivery)
Builder fees may be paid in three (3) ways:
  1. Online using the Online Quick Pay option. You will need to select Builder-Developer as the Payment Type and will need your customer and account numbers to use this payment option.
  2. Pay-by-Phone by calling (855) 786-5344. You will need your customer and account numbers to use this payment option.
  3. Checks may be dropped off at any of our Pasco County Utilities Customer Service Centers. Please know the customer and account numbers, as well as the service address, are required on each check stub when using this payment option

The Difference Between Customer Numbers & Account Numbers

When making a payment or change to your account please be sure to note your Customer Number as well as your Account Number. A Customer Number will stay the same to maintain historical data for a user. An Account Number will change when a location or address is added or changed for a user. It is important to have both numbers noted to ensure payments are not credited to an outdated address or the wrong property, if there are multiple properties owned.

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FAQs for Online & Pay-by-Phone

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  1. New Rates Fees & Charges
  2. Payment to Reconnect Service

Board of County Commissioners Approve Revised Rates, Fees, and Charges 

Beginning October 1, 2021 Pasco County Utilities customers will see rate changes  on their monthly water, wastewater, and reclaimed water bill. The average residential customer using 6,000 gallons of water would see a billing increase from $79 to $81.30, a difference of $2.30. 

Residential reclaimed water customers also will see the base charge increase to $11 for up to 10,000 gallons, with a tiered rate of $1.10 for every additional 1,000 gallons used. There also continues to be a Back-Flow Prevention Device fee, which increases to $5.99.

Review: Additional updates, resources, and information can be found on the Pasco County Utilities Rates webpage.  

Disclaimer: This web site is intended for personal use of the customers of the Pasco County Utilities Services Branch on a limited access basis for informational purposes and to offer the option of paying a utility bill using electronic methods. Unauthorized attempts to access or change information on this service are strictly prohibited and may be punishable under all applicable laws.

By using this service, the User agrees to indemnify and hold harmless Pasco County and its officials, employees, agents and contractors for any damage of any type that may be caused by accessing this information via the Internet or using these electronic services.

Pasco County online payment services are not available during certain hours due to normally scheduled maintenance activities. If your business transaction has a due date associated with it, it is your responsibility to ensure that your payment is made by that due date. Delays caused by unavailability of any online service WILL NOT result in the reversal of any fees or late charges, as payments may also be made by other means such as postal mail and walk-in during normal business hours.

At present, we accept MasterCard, Discover, and American Express at each physical location with Visa, MasterCard, Discover, and American Express accepted online. After completing your payment, you will be presented with an online receipt to print for your records. If you provide a valid email address, you will also receive a receipt via email. Your payment will be processed at the close of the current business day, except for weekends and/or holidays, in which case your payment will be processed at the close of the next business day.