Pay My Utility Bill

Payment Type Features Include:
SIGN IN - Utility Account Access Login or register for online utility and billing access • Same day payment processing • View My Bill • Disconnect Service • Pause Service • • Please Note: If you are using Internet Explorer 10, select "Tools" and select "Compatibility View" before logging into Pasco Easy Pay.
Reconnect Services Step-by-step support for services disconnected due to non-payment or a delinquent account.
One Time Payment
Online Quick Pay
Online payment option for customers who DO NOT need account details. • Same day payment processing • Pay by Debit/Credit Card
Same day payment processing • NOTE: Accounts can not be closed via phone call. To close an account please use the online View - Close Account Form
Payment In-Person
View Locations
Visit one of three Customer Service Centers conveniently located in East, Central, and West Pasco. 
Note: Visa is not accepted for payments made in-person at a Customer Service Center.
Reoccurring Automatic  Payment Automatic Monthly Payment • Electronic Funds Transfer can be established in person at a Customer Service Center. View Locations
Mail Payment
​US Postal Service
Send to: Pasco County Utilities P. O. Box 2139 New Port Richey, FL 34656-2139
Overnight Delivery Using Fed-Ex or UPS Send to: Utilities Customer Information & Services 7536 State Street New Port Richey, FL 34654 (Do Not Use USPS for Overnight Delivery)

The Difference Between Customer Numbers & Account Numbers

When making a payment or change to your account please be sure to note your Customer Number as well as your Account Number. A Customer Number will stay the same to maintain historical data for a user. An Account Number will change when a location or address is added or changed for a user. It is important to have both numbers noted to ensure payments are not credited to an outdated address or the wrong property, if there are multiple properties owned.

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FAQs for Online & Pay-by-Phone

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  1. New Rates Fees & Charges
  2. Payment to Reconnect Service
  3. Convenience Fee

Board of County Commissioners Approve Revised Rates, Fees, and Charges 

The much anticipated acquisition of the Pasco Aqua Utility System, by Pasco County Utilities (PCU),  will take full effect during the summer of 2020.  In preparation for the acquisition a rate increase of two percent will be reflected on the February 2020 billing statement, inclusive of any usage that took place the month prior.  PCU is committed to a seamless transition for the 3,400 new as well as all current PCU customers.

Establishing a two percent rate increase for all monthly water, wastewater, and reclaim water bills was approved at the December 10, 2019, Board of County Commissioner (BOCC) meeting.   The average residential customer using 6,000 gallons of water would see a billing increase from $75.30 to $76.78, a difference of $1.48. 

A full listing of new rates and charges is available online or documents associated with the BOCC approved Resolution can be viewed through UT20-0106.

Review: Additional updates, resources, and information can be found on the PCU Rates webpage.  

Disclaimer: This web site is intended for personal use of the customers of the Pasco County Utilities Services Branch on a limited access basis for informational purposes and to offer the option of paying a utility bill using electronic methods. Unauthorized attempts to access or change information on this service are strictly prohibited and may be punishable under all applicable laws.

By using this service, the User agrees to indemnify and hold harmless Pasco County and its officials, employees, agents and contractors for any damage of any type that may be caused by accessing this information via the Internet or using these electronic services.

Pasco County online payment services are not available during certain hours due to normally scheduled maintenance activities. If your business transaction has a due date associated with it, it is your responsibility to ensure that your payment is made by that due date. Delays caused by unavailability of any online service WILL NOT result in the reversal of any fees or late charges, as payments may also be made by other means such as postal mail and walk-in during normal business hours.

At present, we accept MasterCard, Discover, and American Express at each physical location with Visa, MasterCard, Discover, and American Express accepted online. After completing your payment, you will be presented with an online receipt to print for your records. If you provide a valid email address, you will also receive a receipt via email. Your payment will be processed at the close of the current business day, except for weekends and/or holidays, in which case your payment will be processed at the close of the next business day.