Plans, coordinates, and directs the countywide performance development activities, including:
Strategic Planning
Annual Business Planning
The Organizational Performance Planning Cycle (Long and Short Term)
Performance Measurement and Analysis
Performance Reporting – Annual Reports
Serves as process and performance management experts and advisers to the entire organization.
Assists departments in the development, implementation, and maintenance of procedures and management techniques designed to facilitate production, quality control, and work measurement programs that drive performance excellence.
Deploys methodologies that enable the County to adopt a performance excellence culture.
Reviews and approves changes to major service delivery process and operating procedures prior to adoption and implementation.
