My Utility Account

Is Pasco County
Your Utility Provider?

Check to see who the Utility Provider in your area is before opening an account with Pasco County Utilities: View Provider Options

Reconnect Services

Services disconnected due to non-payment or a delinquent account ... Read More

FGUA/Pasco Aqua System Acquisition

PCU welcomes new customers and is committed to a smooth transition ... Read More

Open an Account

  1. Online
  2. By Phone
  3. Standard Mail
  4. Overnight Delivery
  5. In Person
  6. Builder Application

Apply for an Account Online

Start now with the Online Application

Please allow 72 hours (excluding holidays and weekends) for your application to be reviewed and processed. Once reviewed, you will receive an email with instructions on how to make a payment for any applicable fees and/or deposits.

Any unpaid balance or fees on an existing or previous account must be paid in full prior to opening an new account.

Close an Account

A request to terminate services should be received in our office three (3) business days prior to the date needed for termination. 

If an account is not closed: The account holders is responsible for all utility use and fees. Do not leave your account open for services to be unknowingly used by a new resident.

  1. Use the Online Form
    • If you do not receive a confirmation email, we did not receive your online form.
  2. Mail to: P.O. Box 2139 New Port Richey, FL 34656-2139
  3. Visit a Customer Service Drive-through or walk-up location.

Transfer an Account

Accounts can be transferred in person using a drive-through location, over the phone at 727-847-8131, or in writing/email. To transfer an account, the active account must have a zero balance. For details on the process and deposits ... Read More

Pause Services

A temporary pause in service can be requested by using the Vacation Turn-off/Turn-on Form.

Apply for Assistance

Customers in need of financial assistance should call the Pasco County Human Services Department:

727-834-3297 or 352-521-5173

Assessment Search

Assessments are a non-ad valorem assessment billed annually to all owners of real property in Pasco County. Any unpaid water, sewer, or solid waste assessments will be levied against a parcel and are subject to penalties and lien activity. Title searches are not considered complete without checking for unpaid assessments. In addition assessment searches are used to verify services for the property. View Assessment Search Form

Note: Pasco County Utilities no longer places liens for balances owed on streetlights. It is up to the requesting parties to search official records themselves. PCU does not provide residential solid waste information. If property taxes are current, the residential solid waste assessment amount is current. Additional information can be found by visiting PascoTaxes.com. To verify Pasco County Utilities, as the correct service provider, please use PascoMapper.

Fees and Deposits

Activation Fee (Non-Refundable)Meter Reader Team Member

  • Activation Fee (next day): $57.00
    • Applications and fees must be received between 8:30 a.m. and 4 p.m. (Monday - Friday) for next day activation of service.
  • Activation Fee (same day): $98.00
    • Applications and fees must be received no later than 2 p.m. (Monday - Friday) for same day activation of service.

Deposits for 3/4" Meters

Type of AccountDeposit *
Water OnlyDeposit for homeowners$60.00
Water OnlyDeposit for renters$72.00
Water & Sewer or Sewer OnlyDeposit for homeowners$180.00
Water & Sewer or Sewer OnlyDeposit for renters$216.00


Deposits for Meters Larger Than 3/4"2 inch meter

Please view the Pasco County Utility Rates and Charges 

Deposits are held in a non-interest bearing account (Pasco County Ordinance Section 110-38(d). The deposit will be credited to the account after 24 consecutive months of on-time payments and no returned checks; or, if the account is closed, the deposit will be applied to the bill. Any credits will be mailed to the person whose name is on the account after the final read.

Requirements Check List to Open An Account

  • Billing name on the account (only one name on the account)
  • Service address
  • Mailing address
  • Contact phone number
  • Date you want the service to begin
  • Valid I.D. upon request

Additionally:

  • If you are renting: A valid lease agreement is needed to open a new account, with two options available:

    • Option #1 - A copy of your lease agreement, signed by both the homeowner and the tenant. OR
    • Option #2 - A copy of your lease agreement, signed by both the tenant and the property manager, AND, documentation giving authorization to the property manager by the homeowner, signed by both the property manager and the homeowner.  
  • If you are the owner: A copy detailing proof of ownership.
  • Third parties: Opening an account requires the same information to be provided.
  • At time of application: Payment of fees, to include any unpaid balances or fees, on an existing or previous account must be paid in full prior to opening a new account.
  • Prior to receiving service: Deposit and activation fees are required if applicable. 

NOTEPlease allow 72 hours (excluding holidays and weekends) for your application to be reviewed and processed. Once reviewed, you will receive an email with instructions on how to make a payment for any applicable fees and/or deposits.