OPERATIONAL GOALS AND PROGRAMS:

 During Fiscal Year 2004, the Communications Division converted the Dade City Information Technology (IT) Department from a key system to Public Broadcasting Extensions (PBX). This change has made the IT operations in Dade City more efficient to all customers of Pasco County. The Public Defender's Office in New Port Richey was also converted to PBX. The Tax Collector was converted to an Integrated Voice Response (IVR) system. The Facility Management's east office was moved to another location, and their west office had a key-system upgrade. The Call Detail System, which provides enhanced 911 capabilities to County extensions, was upgraded to identify the building address and suite number. The Radio Shop has been diligently repairing radios and paging equipment at the fire stations. The radio frequency modification and structural tower analysis were completed, which moved the working radio system to an existing tower and dismantled and removed another tower. In Fiscal Year 2005, the Communications Division will continue to strive to reduce the cost of needed and required services to Pasco County. More fiber optic cable has been requested for extension of the radio microwave system to the East Pasco Government Center. The Communications Division plans on replacing the current PBX telephone switch.