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Customer Information & Services
"Focused on Service, Committed to Excellence"
Customers are our number one priority. We are committed to accessible, professional, communications with our customers in a timely
and efficient manner.

Pasco County Utilities Customer Information
& Services manages customer relations
and information for Utilities as well as billing
and payments for water/sewer accounts,
streetlight accounts, landfill, grease,
sludge, reclaimed water, laboratory and solid
waste accounts. 


 New Port Richey CIS Building
In addition to direct customer contact through the branch offices and telephone centers, other major functions include monthly meter reading, dispatch services for water
operations, intake services for utility risk management claims as well as management of billing wholesale water and wastewater services to other entities within the utility’s service area.

Contact Us
Flip Mellinger
Assistant County Administrator,
Public Infrastructure

Ph: (813) 235-6189 
Fx: (813) 929-1067

Utilities Administration
Mailing Address
19420 Central Blvd.
Land O' Lakes, FL 34637
Customer Services are
not available at this

Hours - Administration
Monday - Friday
8:00 am - 5:00 pm

Customer Information
& Services | Offices &

New Port Richey
(727) 847-8131
Walk-in and Drive-through Services:
Mon., Tues., Thurs., Fri.
8 am - 5 pm
Wed. 8 am - 5:30 pm
View Location

Dade City
(352) 521-4285
Walk-in services only:
Mon. - Fri. 8 am - 4:30 pm
14236 Sixth Street (2nd Floor)
Dade City, FL 33523
View Location

Land O’ Lakes
(813) 235-6012
Customer Services are NOT
available at this location.
(NO Walk-in | NO Drive-thru)

Mon. - Fri. 8 am - 5 pm

After Hours Emergencies
Ph: (727) 847-8144

Info Advanced