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Customer Information & Services
"Focused on Service, Committed to Excellence"
Customers are our number one priority. We are committed to accessible, professional, communications with our customers in a timely
and efficient manner.

Pasco County Utilities Customer Information
& Services manages customer relations
and information for Utilities as well as billing
and payments for water/sewer accounts,
streetlight accounts, landfill, grease,
sludge, reclaimed water, laboratory and solid
waste accounts. 


 New Port Richey CIS Building
In addition to direct customer contact through the branch offices and telephone centers, other major functions include monthly meter reading, dispatch services for water
operations, intake services for utility risk management claims as well as management of billing wholesale water and wastewater services to other entities within the utility’s service area.

Contact Us

Utilities Customer Information & Services 
7536 State St. Suite 118
New Port Richey, FL 34654
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14236 6th St.
Dade City, FL 33523
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Ph: (727) 847-8131
      New Port Richey
Ph: (813) 235-6012
      Land O' Lakes
Ph: (352) 521-4285
      Dade City
Ph: (727) 847-8144
      After Hours Emergencies 

New Port Richey Office
Walk-in hours:
Monday, Tuesday, Thursday & Friday:
8 am - 5 pm
8 am - 5:30 pm
Drive-through hours:
8 am - 4:30 pm

Dade City Office
(Walk-in services only)
Monday - Friday:
8 am - 4:30 pm

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