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Locations and Hours of Operations

Customer Information & Services - Office Hours and Locations

East Pasco - Dade City
Walk-in services only:
Monday - Friday:
8 a.m. - 4:30 p.m.
East Pasco Government Center
14236 Sixth Street (2nd Floor)
Dade City, FL 33523

West Pasco - New Port Richey
Walk-in services:
Monday, Tuesday, Thursday & Friday:
8 a.m. - 5 p.m.
8 a.m. - 5:30 p.m.
Drive-through services:
8 a.m. - 4:30 p.m.
Address: (Temporarily relocated - see below)

NPR Pasco Utilities Customer Service Center Temporarily Relocates 
Pasco County Utilities, west side Customer Service Center for walk-in and drive-through customers located at 7536 State Street, New Port Richey, has temporarily relocated as of Monday, Nov. 14, 2016. Building renovations are forcing the relocation of these services. Construction is expected to be completed by the end of summer, 2017.

Utility customers may still receive services in New Port Richey at two temporary locations: 

WALK IN LOCATION:  Walk-in customers will be able to use a temporary office/trailer in the existing Utilities Building parking lot located at 7536 State Street, New Port Richey (northeast corner of State Street and Government Drive).

DRIVE-THROUGH LOCATION:     A temporary drive-through / drop-box location will be open at the Pasco County Building Inspections office located at 7508 Little Road, New Port Richey (enter on Government Drive, then take an immediate right turn).

Click here to view map of new locations. 

The Dade City office, located at 14236 Sixth Street (2nd Floor), has not been affected by the temporary move in New Port Richey.

The Land O’ Lakes Utilities offices, located at 19420 Central Boulevard, DO NOT accept walk-in or drive-through customer services at this time. Please visit our New Port Richey or Dade City locations to make payments, start or stop water/sewer utility services, or to get account information.

Pasco County’s Utility Customer Service can be reached by calling 727.847.8131.