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Direct Programs and Services

Financial Assistance Programs

Electric Assistance: EHEAP

The Emergency Home Energy Assistance for the Elderly Program is administered by Florida’s Department of Elder Affair and our local Area Agency on Aging of Pasco-Pinellas.  This program is designed to assist low income families which include at least one member age 60 or older with a home energy emergency (past due or disconnected electric bill). 

When sufficient funding is available, interested citizens may apply online or call (727) 847-2411 to inquire.  Please keep in mind that an individual 60 years of older must currently reside in the household in order to apply for assistance through this program.

An in-office interview will be required to complete paperwork and obtain documentation of identities, income, residency, etc.

Temporary Rental Assistance: SHIP and ESG

Both the State Housing Initiatives Partnership and the Emergency Solutions Grant are housing assistance 

programs that may behouse able to assist eligible families with past due rent, move-in costs, and/or electric deposits when funding is available.    Families will be screened to determine their eligibility for the program based on criteria such as income, rent limits, and other applicable criteria. 

When funding is available, interested citizens can apply online. Please be sure to submit the correct
application for your needs and follow all instructions.

Healthcare: HCRA  


The Health Care Responsibility Act is a state-mandated program through which each Florida county is responsible for the payment of emergency out-of-county care for eligible low income residents.  Eligibility criteria  include income, asset and other case specific items. Applications for HCRA assistance are submitted to Human Services by the HCRA participating hospital administering treatment.  *If you have received out of county emergency care and think you may be eligible for assistance, please contact your hospital directly to  inquire about HCRA applications.  We cannot accept applications directly from individual patients for this  program.*

Indigent Cremation/Burial Services

Indigent Cremation/Burial Services are county-funded and may be available to assist eligible indigent families with the cost of cremation.   Families will be screened for eligibility based on a number of criteria, including income.  If you are interested in this service, please call our current cremation vendor, Eternal Cremations, at (727) 804-1702 for a pre-screening.  For unidentified or unclaimed remains, Pasco County Human Services will make reasonable attempts to locate family or acquaintances.  In the unfortunate instances in which no family can be located, cremated remains are placed in an ossuary (not pictured) at Tucker Cemetery in east Pasco County, pictured below.

Tucker Cemetery is located in Richland, FL in east Pasco.

Tucker Plaque.jpg
Land for Tucker Cemetery was donated to Pasco County for indigent burial.


Other Available Services

ACCESS Assistance

 Pasco residents seeking assistance applying for food stamps (SNAP), Medicaid, and/or cash assistance through the Florida Department of Children and Families (DCF) may call their nearest Human Services office to schedule an appointment for one on one help.  Additionally, you can submit an application for assistance, manage your account, and view your case status online here.


Please note that Pasco County Human Services is a community partner for the Department of Children and Families and is not responsible for making determinations of eligibility for the food assistance program, cash assistance, Medicaid or other DCF programs.  Additionally, Human Services does not have access to DCF records regarding your benefits.

Case Management

Pasco County Human Services is happy to assist citizens with a variety of activities which may not relate to our direct financial assistance programs. Case Management services include assistance with paperwork, forms, applications, etc. for social security, employment, and other common activities. Case Managers will work with you to help connect you to the most appropriate resources, and will review your situation with you to help you find solutions for your needs.  You may request Case Management assistance by calling (727) 847-2411 and asking for Human Services.

Referrals and Resources 

Our staff is more than happy to help you in finding the appropriate resources to assist with any questions or concerns you may have.  Even if we cannot directly answer your question or solve the issue, we will make every effort to connect you with the appropriate resources and agencies within the community.  View some of the other resources available in our area.