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Seek a Leak
There are a series of self-check leak tests you can perform yourself in your home to see if there are any potential problems.
Verify the Reading
Typically, the water meter is located in the front yard, near the street or sidewalk. Use a screwdriver, or similar device to assist with removal of the meter box lid. Also, have a pencil or pen and some paper handy.

Carefully remove the meter-box lid, and set it aside. Then flip the meter lens cap to expose the meter face. Dirt may need to be removed to expose the meter dial. The meter face will look similar to, or exactly like, the diagram.

Most meter faces have a flow indicator (small in size, red or black in color, triangular in shape). If there is no water being used at the time of inspection, and the flow indicator is moving or spinning, this is a good indication that there may be a leak somewhere in or around your dwelling.

 Verify the Reading

Not all leaks are big and clearly noticeable. If the meter does not have a flow indicator or the flow indicator is not moving,
with these steps to further evaluate the situation:

    1. Copy down the numbers (from left to right) on the meter’s gallons register.

    2. Do not use any water for a period of two (2) hours (or overnight).

    3. Take another reading from your meter’s gallons register after the two (2) hour testing period, and compare it to the
        first reading. If the reading is higher, there may be a water leak.

    4. To help pinpoint the location of the leak as inside or outside the dwelling, close the house valve (generally located on an
        outside wall where the waterline enters the dwelling, or near the water heater).  If the meter continues to move, the leak
        may be outside the dwelling in the service line that leads from the meter to the dwelling, or in any water-using device that
        may be hooked to the system outside the dwelling.  If the meter does not move after your second test, the leak may
        be inside the dwelling.

Toilet Tank Test

Put some food coloring in the tank of all toilets. Do not use them for twenty minutes. Check the toilet bowls after twenty
minutes to see if any color has seeped into the bowl. If the water in the bowl has color in it, the toilet is leaking.

Water Softener
Are you adding more salt than usual?  If yes, the water softener may be generating more often than it should. Check
the settings. 

Sprinkler System
Take a meter reading before and after the sprinkling cycle to see how much water a normal cycle uses. Subtract the start
read from the end read to get consumption used by each sprinkling cycle. How often do you use the sprinkler system
each week?  Multiply this number times the sprinkler consumption.  This is how much your sprinklers are using each
week. Multiply your weekly usage by 4 to figure your total usage for each monthly billing period. 

Have you repaired anything in the past three months? If “yes”, what was repaired and on what date? 

Have you had visitors or additional people in your property in the past three months?  You can expect your bill to increase
by approximately 108 gallons per day per person.

Fix it for Less