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Water Conservation Needed - No Watering Between 8 a.m. and 6 p.m.

Our region is experiencing extremely dry conditions that have led to a regional Water Shortage Declaration. Pasco County Utilities is managing a critically low reclaimed water supply. Reclaimed water customers are asked to adhere to the County ordinance that allows for a maximum of twice per week watering. Adherence to your permitted watering schedule will help extend current supply through the dry season and allow everyone to maintain their landscaping. Please do your part with conserving our community’s resource.

(Note: All other water sources are restricted to watering only once per week.)

Regardless of your irrigation water source, watering is prohibited between the hours of 8 a.m. and 6 p.m. Pasco County urges citizens to conserve water. To check your allowed watering day(s), please click here. Thank you for helping to conserve the community’s water resources.

"Focused on service, committed to excellence."

Pasco County Utilities provides Water and Sewer Services, Reclaimed Water, Solid Waste/Resource Recovery, Recycling, Hazardous Waste, Environmental Lab and Residential Street Lighting service to most of the 471,028 residents residing within the land area of 744.85 square miles of Pasco County.

We are committed to meeting evolving needs through efficient operational management and excellent customer service.

NPR Pasco Utilities Customer Service Center Temporarily Relocates

Pasco County Utilities' west-side Customer Service Center for walk-in and drive-through customers located at 7536 State Street, New Port Richey, has temporarily relocated as of Monday, Nov. 14. Building renovations are forcing the relocation of these services. Construction is expected to be completed by mid-summer, 2017.

Utility customers may still receive services in New Port Richey at two temporary locations: 

WALK IN LOCATION:  Walk-in customers will be able to use a temporary office/trailer in the existing Utilities Building parking lot located at 7536 State Street, New Port Richey (northeast corner of State Street and Government Drive).

DRIVE-THROUGH LOCATION:     A temporary drive-through / drop-box location will be open at the Pasco County Building Inspections office located at 7508 Little Road, New Port Richey (enter on Government Drive, then take an immediate right turn).

Click here to view map of new locations. 

The Dade City office, located at 14236 Sixth Street (2nd Floor), has not been affected by the temporary move in New Port Richey.

The Land O’ Lakes Utilities offices, located at 19420 Central Boulevard, DO NOT accept walk-in or drive-through customer services at this time. Please visit our New Port Richey or Dade City locations to make payments, start or stop water/sewer utility services, or to get account information.

Pasco County’s Utility Customer Service can be reached by calling 727.847.8131. 




Contact Us
Flip Mellinger
Assistant County Administrator, Utilities

Utilities Administration Offices
19420 Central Blvd.
Land O' Lakes, FL 34637
Note: Walk-in and Drive-thru customer services are NOT available at this location.
View map

Utilities Administration
Ph: (727) 847-8145  
Fx: (727) 847-8083

Hours - Administration
Monday - Friday
8:00 am - 5:00 pm

Customer Information & Services

Ph: (727) 847-8131
      New Port Richey
Ph: (813) 235-6012
      Land O' Lakes
Ph: (352) 521-4285
      Dade City
Fx: (727) 847-8972

Office Hours - Customer Information & Services
New Port Richey

Walk-in services:
Monday, Tuesday, Thursday & Friday:
8 am - 5 pm
8 am - 5:30 pm
Drive-through services:
8 am - 4:30 pm

Dade City
Walk-in services only:

Monday - Friday:
8 am - 4:30 pm

After Hours Emergencies
Ph: (727) 847-8144

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