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Ambulance Billing - FAQ

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1. Does Pasco County Fire Rescue use a collection service for delinquent accounts?
2. How are Pasco County Fire Rescue ambulance rates determined?
3. I don't have insurance and cannot afford to pay for my ambulance service. Will you reduce or waive the charge?
4. I thought ambulance service was included on my tax bill; why do I also get billed when I use the service?
5. Is Pasco County Fire Rescue contracted with any insurance company?
6. Is the bill for ambulance service covered by my insurance?
7. I was recently transported by ambulance and Medicare denied my bill for medical necessity. Why did they deny and what are my rights?
8. What are your ambulance rates?
9. Who should I contact if I have a question about my ambulance bill?
10. Why is the cost of the ambulance so high?
11. Why are you sending me a bill after my insurance company paid?
12. Why did I receive a bill for Rescue Assist services? Why won't my insurance pay for this service?
13. I was not transported by the ambulance; why did I receive a bill for Rescue Assist services?
14. Will you bill my insurance company for my ambulance service?
15. I have to make a payment for my Ambulance bill. Can I make a payment online?
16. What types of payment options do I have online?
17. What information do you need in order for me to pay with my bank account?
18. What credit cards do you accept?
19. Is there an online payment processing fee?
20. Is there a limit to the amount I can pay online?
21. Can I mail my credit card information to you to process?
22. What types of payment options do I have online?
23. Can I give my credit information to you over the phone?

Animal Services

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1. Alligators, Nuisance - How do I report a nuisance alligator?
2. Animal Cruelty - How do I report animal cruelty?
3. Animal, Number - How many animals may I keep on my property?
4. Animal Rescue Groups - What is an Adoption Partner?
5. Animal Services, Hernando - How do I contact Hernando County Animal Services?
6. Animal Services, Humane Society, SPCA - Are all shelters the same?
7. Animal Services, Hillsborough County - How do I contact Hillsborough Animal Services?
8. Animal Services, Pasco - How do I contact Pasco County Animal Services ?
9. Animal Services, Pinellas County - How do I contact Pinellas County Animal Services?
10. Animal Surrender - What happens when I turn in a pet or a stray to the shelter?
11. Animal Shelters - Where are the animal shelters located?
12. Bats - Who can I contact for bat removal from my property?
13. Bees - Who can I contact for bee removal from my property?
14. Bird, Injured - Who can I call to report an injured bird?
15. Cats, Bite - What should I do if I'm bitten by a cat?
16. Cats, Injured - What can be done about an injured cat?
17. Cats, Nuisance - What can be done about problems with a neighbor's cat?
18. Cats, Stray, Feeding - Is it against the law to feed stray cats?
19. Cats, Stray, Problem - What can be done about stray cats?
20. Cats, Tree - How do I report a cat in a tree?
21. Community Speaker - Can Animal Services provide a speaker for a meeting or the classroom?
22. County Pet License - How can I purchase one?
23. Coyotes, Nuisance - How do I report nuisance coyotes?
24. Dead Animals - Who do I call to report a dead animal on the roadway?
25. Does the Animal Shelter accept donated items?
26. Dog Parks - Where are the dog parks located?
27. Dog, Bite - What should I do if I'm bitten by a dog?
28. Dogs, Nuisance - What is a nuisance dog?
29. Emergency Pet Friendly Shelter - Where is the shelter located?
30. Fees - What is the Fee Schedule for the Animal Services Division?
31. Financial Help - Is there any assistance for pet owners?
32. FOAS - What is Friends of Animal Services?
33. Heat Stroke - Can a dog suffer from heat stroke or heat exhaustion?
34. Hours - What are the hours of operation for the Animal Shelter, Customer Service and Field Services?
35. Leash Laws - Is there a leash law for dogs in Pasco County?
36. Lost and Found - I lost/found a dog/cat. What should I do?
37. Low Cost Spay Neuter Program - How can I obtain low cost services?
38. "No Kill Shelters" - Is the Pasco County Animal Shelter "No Kill"?
39. ORV - What is ORV (Oral Rabies Vaccine Program)?
40. Pet Adoption- What is the cost to adopt a dog or cat?
41. Pet Lemon Law - How do I file a complaint with the State of Florida?
42. Pet Licensing and Vaccination - What's required?
43. Raccoons, Nuisance - How do I report nuisance raccoons?
44. Rebate - How can a dog owner get a $40 Rebate?
45. Reports/Requests/Complaints - Where can I get a copy?
46. Snakes - Who can I call regarding a snake in my yard or house?
47. Safe Haven - Does Animal Services offer a pet program for the victims of domestic violence?
48. SART - What is SART?
49. Selling Pets - What does the law say about charging a fee to rehome a pet?
50. Shelter Pet Project - What is it?
51. Service Dogs - How can a Veteran obtain a Service Dog?
52. Spay/Neuter Clinics - Where are the non-profit spay/neuter clinics located?
53. Spay/Neuter Rebate Programs - Does Pasco County have a spay/neuter rebate program?
54. Volunteer Program - How Do I Apply To Volunteer At The Animal Shelter?
55. What does an animal care technician do?
56. When is the next Animal Control Advisory Board meeting?
57. Wildlife, Injured - How do I report injured wildlife?
58. Wildlife, Nuisance - How do I report nuisance wildlife?

Building Construction Services

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1. How do I receive a refund?
2. How do I receive an extension?
3. For what types of construction do I need a permit?
4. When is a Certificate of Occupancy required?
5. How much will the permit cost?
6. How do I obtain pre-power approval?
7. How do I obtain a Temporary Certificate of Occupancy?
8. How can I get automated information about inspections or plan reviews?
9. How do I get instructions for the use of PAPA?

Building Inspections

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1. How can I find out the results of my inspection?
2. How do I obtain a commercial temporary power release?
3. How can I get automated information about inspections or plan reviews?
4. How do I get instructions for the use of PAPA?
5. Does someone need to be there when the inspector arrives?
6. For what types of construction do I need a permit?
7. How do I get information about the violations for my property or jobsite?
8. How do I receive an extension?
9. How does my job get inspected?
10. What is required to set up an overtime inspection?
11. What is the arrival time of the inspector?
12. What permits are required when doing minor construction?
13. Who is my inspector?
14. Why can't I request the inspector of my choice to do my inspection?
15. Why was my job rejected?
16. Our new roof was inspected and approved by the County. Our homeowners insurance company is now requesting a certification from a licensed contractor. Who can do the inspection and certification?

Building Inspections - Plans Examination

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1. How many sets of plans do I need to submit for review?
2. Do my plans have to be signed and sealed?
3. How do I know if my job is in unincorporated Pasco County?
4. What permit fees are required?
5. What is the purpose of a plan review meeting?
6. Multi-Family, Office, Commercial and Industrial Permitting
7. Commercial Review Checklist
8. Plan Review Meetings

Central Permitting

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1. Do I need a permit to put up a Fence?
2. Do I need a permit for a Barn?
3. What do I need to apply for a permit?
4. How long does it take to get a permit approved?
5. What form of payment do you accept?
6. Do I need a permit for a Shed?
7. Do I need a permit to cut down a Tree?
8. How much are Impact Fees?
9. Can I add a second home on my property?
10. What are the setbacks for my lot?
11. Can I perform work on my own house or do I need to hire a contractor?
12. Do I need to file a notice of commencement if I am pulling the permit as a homeowner?
13. How much does a permit cost?
14. Do I need a permit to replace my exterior doors and windows?
15. What type of work requires Impact Fees to be paid?
16. Do I have to pay impact fees when I pick up my permit?
17. Do you allow payments towards impact fees?
18. Can I apply for a permit online?
19. Are the required forms and applications available online?
20. What kind of permit and inspection do I need for installing a grid tie solar panel system to my home?

Chloramines

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1. Can children and pregnant women drink chloraminated water?
2. Is chloraminated water safe for my swimming pool?
3. Will chloraminated water affect my water filtration devices or water softener?
4. Will chloraminated water affect the toilet mechanisms?

Clerk of the Court

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1. Is there a way to tell if someone has come in to file for a divorce?
2. Where do I pay fines and court costs? Can I pay in cash?
3. Where is felony probation located?
4. Where is misdemeanor probation located?

Code Compliance

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1. Can I have horses, goats, pigs or cows on my property?
2. Can I have an unregistered or inoperative vehicle on my property?
3. My neighbor's fence is on my property and a tree is hanging over my roof. Can the County help me?
4. My neighbor's pool is not being maintained. It is green. Is this a violation?
5. Are people allowed to keep junk in their yards?
6. Are permits required for docks or seawalls?
7. Is a permit required to remove a tree?
8. How do I get a copy of the County Code rules for overgrown lots?
9. Do I need a permit for a utility shed?
10. What are the maximum fees that can be charged by a towing company?

Community Development

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1. Can Pasco County help me fix my home?
2. What about homeownership? I would love to be a homeowner.
3. What is the maximum I can earn and still receive assistance with my home?
4. What can we do about a blighted structure?
5. What is the income limit for the down payment assistance for a teacher with a family of four?
6. Who do I contact to get a copy of a Board of County Commissioners meeting or a Development Review Committee meeting?

Community Services

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1. What is the Community Services Department?
2. Can I serve my community service hours here in order to comply with the court's mandate?
3. I lost my phone on the bus. Where do I go?
4. Are there programs available to help me with the care of my elderly parents?

Contractor Licensing

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1. Where do I purchase the books for the Prometric examination?
2. Can you tell me who is offering classes for the Prometric examination?
3. Is the Pasco County Competency Card reciprocated by any other jurisdiction?
4. Where do I pick up the Exemption Forms for worker's compensation?
5. Do you have the "Change of Status / Change of Company Name" forms for the state license?
6. How can I contact the Department of Business and Professional Regulation Construction Industry Licensing Board (DBPR) and/or the Electrical Contractor's Licensing Board (ECLB)?

Contractor Licensing - Construction Investigation

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1. I received a violation notice for unpermitted work. How do I now obtain a permit?
2. The unpermitted work was on the property when I purchased it. Am I still responsible?

Contractor Licensing - Minimum Housing & Condemnations

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1. Can I have more time

Cooperative Extension

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1. Do you have a Speaker’s Bureau?
2. How can I get knowledgeable answers to my questions?
3. What types of experts does Pasco Extension have?

County Administration

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1. I had a great experience with a County employee. How can I let County administration know about it?
2. I had a bad experience with a County employee. How can I file a complaint?

County Attorney

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1. Who should I call about a code enforcement or Animal Services citation I have been issued?
2. What should I do if I received a watering citation that I believe should not have been issued? For example, if new sod was installed in the 30 days prior to receiving the watering ticket.
3. I believe my neighbor is violating the deed restrictions of my subdivision. Can the county attorney's office assist me?
4. Who should I call to report that someone is violating a county code?

County Commissioners

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1. How do I find out when the County Commission meets?
2. How do I know which County Commissioner represents my neighborhood?
3. How do I contact my County Commissioner?
4. How do I get an agenda for the next meeting?
5. What if I want to speak on an issue at the meeting?
6. How do I get a copy of the minutes from a meeting I attended?
7. Are the Board of County Commission meetings shown on television?

Customer Service

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1. What are the operating hours for Pasco County Government?
2. What are the main phone numbers for Pasco County Government?
3. How can I get in touch with Social Security?
4. Who can I contact if I have a problem with a business or a product?

Development Services

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1. How can I meet with someone in regard to a development project?
2. Where do I file a building permit application?
3. Where do I get a list of contractors who are licensed to work in Pasco County?
4. Where can I get information about a specific piece of property?
5. What is a clear site triangle?
6. Where do I file a site development application?

Elderly Nutrition

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1. What are the eligibility requirements for the Older American Act Meal Program?
2. Can meals be provided to people less than 60 years of age?
3. Does the program cater to special diets?
4. How long does it take to get meals?
5. What is the cost for an Older Americans Act home delivered or congregate meal?

Emergency Services

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1. When should I call 9-1-1?
2. Why does the 9-1-1 call taker ask so many questions?
3. When the 9-1-1 call taker is asking questions, is help being sent?
4. How does a 9-1-1 call get to the right agency?
5. Is there a penalty for abuse of the 9-1-1 system?
6. Is it true that a newborn baby can be left at a fire station if the mother doesn't want to keep it?
7. What happens to the baby after it is left at a fire station?
8. Who do I contact to see if a burn permit was issued?
9. How fast can the ambulance and fire truck go when they have their lights and sirens on?
10. How does the enhanced emergency 9-1-1 service work?
11. What's the difference between ALS1 and ALS2 service?
12. How can I find the location of the closest fire hydrant to my home.

Emergency Services - 9-1-1

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1. Can hearing-impaired people use 9-1-1?
2. Can I use my cellular phone to call 9-1-1?
3. What about 9-1-1 calls from businesses?
4. What about VoIP phones and 911?
5. What happens if I dial 9-1-1 by mistake?
6. What if a caller does not speak English?
7. What is Emergency Medical Dispatch?
8. When I call 9-1-1, why am I transferred to another agency?

Emergency Services - Employment

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1. Do you teach CPR and First Aid Classes?
2. Does Pasco County accept the National Registry License job placement?
3. How do I become a firefighter in Florida?
4. How old must I be to be able to become a Firefighter, EMT or Paramedic?
5. I am a certified firefighter in Florida, can I apply to work for Pasco County Fire Rescue?
6. I am a Florida Certified Paramedic. What classes do I need to take to keep my license current?
7. I am certified as a Firefighter II in another state, can I transfer my certificate to Florida?
8. What could keep me from working as a Paramedic, Firefighter or an EMT in Pasco County?
9. What if I am certified as an EMT II in New Jersey, can I apply for a job as a Paramedic for Pasco County?
10. What kind of education do I need to become a Paramedic?

Emergency Services - Fire Prevention

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1. How much do you charge for a fire inspection?
2. What codes are used by Pasco County Fire Rescue when inspecting a building or reviewing plans?
3. What is a Class 5 contractor?
4. What regulations govern the installation and placement of hydrants in Pasco County?
5. Where do I take my plans for review?

Engineering Inspections

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1. Who can request an Engineering Site Inspection?
2. When should I contact Engineering Inspections during my Zoning and Site Development approved Commercial project?
3. Do you have American Disibility Act (ADA) criteria contact information for Engineering Site inspections?

Enviromental Labs

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1. What is the hardness of my water?
2. I am not on the Pasco County Water System but want to know the hardness of my water. What do I do?
3. Will the lab come to my house and sample my water?
4. What can I use to bring a water sample for testing? I have a jar that I cleaned really well. Can’t I just use that to sample?
5. I want to have my water tested. What should I test for?
6. My water smells like rotten eggs. What should I test for?
7. Does Pasco County add Fluoride to the water?
8. My water is hard. Do you recommend I purchase a water softener?

Facilities Management

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1. Are all county owned properties managed by the Facilities Management Department?

Foreclosure Registry

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1. How do I register a property?
2. How may I pay the fee?
3. If there are violations will I be notified?
4. Is there a fee to register?
5. What do I do if the property is sold or the Lis Pendens and foreclosure action is terminated?
6. What do I do if any of the information I submitted changes?
7. What if I have general questions about the ordinance?
8. What is the Pasco County Foreclosure Registry and who needs to register?
9. When do I renew?
10. Where do I find the application form to register?
11. When I register will I receive a receipt?
12. What if I have trouble registering?

Human Resources

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1. What does it mean if I am on an outside list?
2. What is the status of my employment application?
3. How do I apply for a job with the County?
4. Can I submit a resume?
5. How do I qualify for a position if I have no work experience?
6. When I checked the status of my application, it says on eligible list, what does that mean?
7. What if I have questions?
8. Where can I go to complete an acceptable typing test?
9. What is Employee Relations?
10. How do I contact the Department of Labor?
11. How do I file unemployment?

Human Services

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1. How do I apply for services?
2. Where can I apply for food stamps (SNAP)?
3. My rent is past due and I don’t have the money. Can you help me?
4. How do I get help moving into an apartment / home?
5. How do I get help paying my medical bills?
6. Where can I get help with my electric bill?

Libraries

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1. Where are the libraries located and when are they open?
2. How do I get a library card?
3. What do I do if I lose my library card?
4. I don't live in Pasco County. Can I use the library?
5. How many items may I check out at one time?
6. What other materials besides books can I check out at the library?
7. How long may I keep borrowed materials?
8. Can library materials be renewed beyond the initial loan period?
9. If an item I want is checked out, what can I do to be sure I get a copy when it is available?
10. Can I check my library account from home?
11. Can I buy a bus pass at the library?
12. Can I register to vote at the library?
13. Why is my library sometimes closed during and after a weather emergency?
14. Why are there time limits on use of the computers in the libraries?
15. Is wireless internet access available at Pasco County libraries?
16. How do I put a request on materials?
17. Where can I find information on upcoming library programs and community activities?
18. What other services are available to me at the library?
19. Is there internet access at the library?
20. What is the libraries' website address?
21. How can I help the library?
22. What if the library does not have a book I am looking for?
23. Can I use the library computers for access to government services or to find employment?

Main

Show All Answers

1. Mega Menu - How do you use the menu so it doesn't jump?
2. How do I contact a County department?
3. Where can I find the answers to my frequently asked questions?

Metropolitan Planning Organization

Show All Answers

1. Where do I get information regarding the Mobility Fee Implementation?
2. How do I find out about transportation projects (roadways, transit, pedestrian and bicycle)?

Misdemeanor Probation

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1. How do I pay for the cost of Probation?
2. Where do I pay fines and court costs and can I pay in cash?
3. Where is the Felony Probation Office located?
4. Where is the Misdemeanor Probation Office located?
5. Is there a bus stop nearby?

Other

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1. What are the primary phone numbers for Pasco County government and what are the operating hours?
2. Who would I contact in order to reinstate my drivers license?
3. What are the locations of the Division of Motor Vehicles?
4. I cannot afford to pay for my family funeral / cremation. Is there a department that provides assistance?
5. How do I contact my state representative?
6. Who can help me with the installation of baby car seat?
7. How do I start an eviction proceeding?
8. Do I need a permit to add a screen enclosure on my house?
9. I just found out that the home I live in has Chinese Drywall.  How can I find out more information?
10. How can I get my soil tested?
11. What are the requirements for fences and/or walls?

Parks and Recreation

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1. How do I become a volunteer?
2. Where does the Suncoast Trail go?
3. Where and when do we register for summer camp and how much does it cost?
4. When are the beaches open?
5. Can I rent a meeting room at one of the County's recreation centers?
6. How much does it cost to rent a pavilion or a shelter?
7. How do I reserve a shelter or pavilion for a birthday party, picnic or business event?
8. How do I apply for a job with Parks and Recreation?
9. Do you have any boat ramps?
10. Where can I go fishing?
11. If I want to get married at the beach or a park, does it cost anything? Do I have to make a reservation?
12. Do you have any dog parks?
13. Are there any parks that allow camping?
14. Who do we contact to become a food vendor at one of your parks?
15. How can I find out if a County beach is open?

Paving Assessment

Show All Answers

1. How does an assessment come about?
2. How is my assessment calculated?
3. What are equivalent residential units (ERUS) and how are they calculated?
4. What other factors does the County consider in calculating an assessment?
5. How does an assessment project get approved?
6. If an assessment project is approved at the public hearing, is a lien automatically placed against my property for the amount of the proposed assessment?
7. When will I have to pay for the paving work to be performed?
8. What happens if I can’t afford to pay the assessment when I get the bill? Will I lose my property?

Permit & Development Information

Show All Answers

1. How can I meet with someone from the Development Services Branch?
2. What are a coastal high hazard areas (V zones) and what improvements can be made in these areas?
3. What are the floodplain management regulations?

Planning & Development

Show All Answers

1. How do I apply for a comprehensive plan amendment?
2. What is the difference between the Future Land Use designation and Zoning?
3. How do I check my Future Land Use designation online?
4. What is a CPAL?
5. What is a CPAS?
6. What is CON?
7. What is ROR?
8. What is a land use designation?
9. What is a substandard road analysis?
10. When do I require a Transportation Impact Study (TIS)?
11. Where do I obtain a Traffic Impact Study application?
12. What is a TIS?
13. Where can I view the DRI thresholds online?
14. What is a Development of Regional Impact or DRI?
15. Are there any Developments of Regional Impacts (DRIs) located in Pasco County and are they approved or proposed?
16. What are the fees for a large-scale or small-scale amendment?
17. What is a record plat?
18. What are the regulations for Historical Preservation?

Public Transportation

Show All Answers

1. Can I use a bus pass from another county?
2. Does PCPT travel to other counties?
3. What is PCPT?
4. What are the phone numbers to call for PCPT information and services?
5. What are the hours of operation for PCPT (Pasco County Public Transportation)?
6. Where can I purchase a bus pass?
7. Where can I go to get a discount card for the Pasco County Public Transportation System?
8. Where do I find out what the fares are for using Pasco County Public Transportation?
9. Where is the PCPT office located?
10. Who do I call regarding lost and found articles on the bus?

Purchasing

Show All Answers

1. How do I get on the bidders list?
2. Do I have to be a registered vendor to bid?
3. Where can I view the current solicitations?
4. Does the County bid everything?
5. Does the Purchasing Department buy for all County offices?
6. Where is the Purchasing Department located?
7. When are the results available from a solicitation that has opened?
8. Where can I find information about upcoming projects?
9. How do I set up a meeting with one of the buyers or the Purchasing Director?
10. How can I get copies of opened bids and other documentation?
11. Where do I purchase plans and specifications for construction projects?
12. The County has multiyear contracts for goods and services. How can I get in on these contracts?
13. Does the County sell its surplus equipment, vehicles and other property?

Real Estate

Show All Answers

1. Is a particular road maintained by the County?
2. Can a gate be placed across the road for fences placed on private roads?
3. Do I need a permit to place a fence on my property?
4. I would like to take part in the county's first time home buyer assistance program as a vendor to offer real estate and mortgage services. How can I register?

Reclaimed Water

Show All Answers

1. Are there restrictions on reclaimed water use?
2. How do I apply for reclaimed water service?
3. How is reclaimed water processed?
4. Is reclaimed water safe?
5. What additional properties are scheduled to receive reclaimed water in the near future?
6. What are the benefits of using reclaimed water?
7. What areas currently receive reclaimed water?
8. What do I need to know about connecting to reclaimed water?
9. What is the quality of reclaimed water?
10. What is the reclaimed water rate?
11. What types of plants thrive on reclaimed water?

Recycling

Show All Answers

1. Does the recycle logo mean an item is recyclable? What does the number in the logo mean?
2. What does recyclable mean?
3. What’s the difference between curbside and drop-off recycling?
4. What are the “3Rs”?
5. What does “closing the loop” mean?
6. What is the difference between pre- and post-consumer recycled materials?
7. What percentage recycled content should I look for?
8. Where can I buy recycled products?
9. What recycled products are available?
10. Where do recyclables go?
11. How are aluminum cans recycled?
12. What are aluminum cans recycled into?
13. How is newspaper recycled?
14. What does newspaper get recycled into?
15. How is glass recycled?
16. What does glass get recycled into?
17. How are steel (tin) cans recycled?
18. What do steel (tin) cans get recycled into?
19. How are cardboard boxes recycled?
20. What is cardboard recycled into?
21. How is paper recycled?
22. What is paper recycled into?
23. How are plastic bottles recycled?
24. What are plastic bottles recycled into?
25. How do I recycle in Pasco County?
26. How often is my recycling picked-up?
27. What if there’s a problem with my recycling pick-up?
28. Where can I recycle paper in Pasco County?

Risk Management

Show All Answers

1. Do I have to be a full time employee to get health insurance benefits?
2. When are benefits effective for a newly hired, full time employee?
3. When is Open Enrollment?
4. Can I change my beneficiaries at any time?
5. Can my parents be covered under my health insurance?
6. Do we have a vision plan through Pasco County BCC?

Road and Bridge

Show All Answers

1. How do I request service or report road problems?
2. How long do road repairs take?
3. How do roads become County maintained?
4. How do I get my street repaved?
5. Why does the County grade some unpaved roads and not others?
6. How is the Road & Bridge Department funded?
7. Does the County maintain sidewalks?
8. Who maintains the traffic signals?
9. How do I contact other government agencies that maintain roadways in Pasco County?
10. How can I request repair of pot holes?
11. The school bus can not pick up my child because the road is closed. Where is he / she going to be picked up?

SAVE

Show All Answers

1. What is the SAVE Program?
2. What do I do if I am a victim of rape?

Sexual Assault Victims Examination Program (SAVE)

Show All Answers

1. How do I report a rape?
2. How long after a rape can evidence be collected?
3. Do I have to report a rape to law enforcement in order to get an examination?

Sheriff's Office

Show All Answers

1. Can Pasco County Sheriff''s Office check on my house when I am on vacation?
2. How can I find out about employment at the Pasco Sheriff's Office?
3. How can I receive a copy of an arrest report or incident report?
4. How do I get a set of my fingerprints?
5. How do I register as a felon?
6. What are the child seat belt law requirements in Florida?

Solid Waste & Resource Recovery

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1. Where are the Waste-to-Energy and landfill located?
2. What are the hours of operation for the landfills?
3. What are the charges at the landfill?
4. Is there a charge if I bring my household trash to the landfill?
5. Where can I dispose of household hazardous waste?
6. Does the landfill accept garbage from other counties?
7. If the property is my rental property, do I still have to pay tipping fees at the scale house?
8. Are credit cards acceptable payment at the landfill?

Stormwater Management

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1. Are we going to be taxed for this project?
2. Do I have to call Stormwater Management to put in a stormwater work request?
3. Does the County have an ordinance regarding illicit discharge?
4. How do I know if the flood gates in a community are open during a heavy rain?
5. How long is the road going to be closed?
6. How soon can I expect to see improvements for flooding issues in my area?
7. I want to request a construction pre-inspection.
8. Is there a fine for illicit discharges?
9. The road is closed. How can I access my house?
10. The street has been paved and now I get all the water. Who is responsible for this?
11. There are workers and machinery working in front of my house. What are they doing?
12. What are the goals of Pasco County's stormwater program?
13. What do I need to have on site for a pre-inspection?
14. What does the stormwater program do?
15. What is stormwater runoff?
16. What kind of services does the Stormwater Management Division provide?
17. When are you going to finish this construction project?
18. Where does water pollution come from?
19. Why didn't you let us know about this work in our neighborhood?
20. Why do I have to be pre-inspected if I have a FDEP permit?
21. Why does the County have to pre-inspect my construction site?
22. Why is stormwater runoff a problem?

Stormwater Utility Fee

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1. What is a stormwater utility fee?
2. How did Pasco County develop its stormwater utility program?
3. Will the revenues from the fee go to the General Fund for everyone to use?
4. Why has Pasco County chosen to implement a separate fee for stormwater management?
5. Will I still be charged even if it does not rain for a long time?
6. The County has always had storm drains? Why am I being charged now when I haven't been in the past?
7. What am I going to get out of this fee?
8. Do other cities have a stormwater fee?
9. Why is a stormwater fee more equitable than a tax?
10. What is impervious surface area?
11. How did the County determine impervious surface area?
12. Why will nonresidential and tax-exempt properties be required to pay?
13. What happens if I do not pay my bill?
14. I currently claim a deduction on my income taxes for my property tax. Can I claim this fee as a deduction?
15. I have retention ponds on my property that I pay to maintain. Do I still have to pay the stormwater fee?
16. How is the stormwater utility fee charged?
17. How can I be exempted from the stormwater charges?
18. How can I reduce my fee?
19. What do I do if there is a mistake on my bill?
20. How is the equivalent residential unit (ERU) established?
21. How do you calculate the equivalent residential unit (ERU)?
22. Is there a stormwater fee ordinance in Pasco County?
23. Why do I have to pay the Stormwater Management Fee?

Traffic Operations

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1. How do I contact the Florida Department of Transportation?
2. How do I report a malfunctioning traffic signal or school flasher?
3. How do I request a new traffic signal, flasher, or other traffic control device or sign?
4. What is Traffic Calming and how can I have it installed in my neighborhood?
5. How do Pedestrian Signals work?
6. How do traffic signals work?
7. Who maintains traffic signals, warning flashers and school flashers in Pasco County?
8. How are speed limits established?
9. Why cant we have a stop sign to slow traffic on our street?
10. Why are there different background colors on speed limit signs?
11. Are traffic control devices on private property required to meet state standards?
12. Are there guidelines for the proper installation of mailboxes and newspaper boxes?
13. Why won't the county post Children @ Play signs?
14. What is a Clear Zone?
15. What is a Closed Loop System?
16. Why cant I put my garage sale signs on or over traffic control signs or signals?
17. Why not lower the speed limit to reduce hazards in our area?
18. What is the impact of pavement markings on traffic safety?
19. What are the requirements for the removal of underground markings signs, (flags)?
20. What is Florida law regarding school speed zones and school buses?
21. Why are stop signs and other signs posted so high?
22. What should a driver do when approaching an intersection where traffic signals are not working?
23. What should a driver do when approaching an intersection where traffic signals are flashing?
24. What is the justification for a left turn arrow?
25. Where should stop bar/sign be placed at intersection?
26. What is the harm of installing an unwarranted traffic control device?
27. Wont a traffic signal reduce accidents at our intersection?
28. What are the requirements (warrants) for the installation of a traffic signal?
29. Why cant I put up my own signs?
30. Why are there Orange Signs at road construction sites?

Utilities Customer Information & Services

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1. How do I establish my utility service in person?
2. Can I open a utility service account by mail?
3. Can I open a utility account over the phone?
4. How do I transfer my water/sewer services to a new account?
5. What are the fees to open a water/sewer account?
6. How far in advance should I submit a request to have my utility account activated or deactivated?
7. How do I close my water/sewer account?
8. What is the after hours emergency repair phone number for Utilities Maintenance?
9. Who do I contact to ask question about my water/sewer account?
10. What can I do if I think my water meter is faulty?
11. What is the phone number to call for safe digging?
12. What are the County’s responsibilities for water line repairs?
13. Who is responsible to keep the area around the water meter clear and accessible?
14. How often am I billed for water and/or sewer?
15. Is the water meter read every month?
16. If I do not receive my utility bill, am I still responsible for the charges?
17. How can I pay my utility bill?
18. Can I pay my utility bill online with a credit card?
19. How do I get my water turned on if my service has been disconnected?
20. What if I am going on vacation for several months?
21. What is Project Round-Up?
22. Can I contribute to Project Round-Up if I am on Electronic Funds Transfer?
23. Is contributing to Project Round-Up an option?
24. Who decides how the Project Round-Up money is used?
25. Is the Round-Up Program contributions tax deductible?
26. Who do I contact to apply for assistance from Project Round-Up funds?
27. When is my deposit for utility services returned to me?
28. What is a late payment fee?
29. Is there a late fee charge?
30. How much is the late fee?
31. What happened to the grace period?
32. If my payment is mailed will my account be charged a late fee?
33. If I pay by Electronic Funds Transfer (EFT) will I be assessed a late fee?
34. Are late fees common?
35. What payment options are available to avoid the late payment fee?
36. Why am I paying for streetlights? I thought it was part of my taxes.
37. Why am I paying for streetlights when I don’t have a streetlight on my property?
38. Is there fluoride in the water?
39. What numbers should customers call to report a streetlight outage?
40. The streetlights are not bright enough to prevent vandalism to my home and automobiles.
41. How do I register to pay online with a credit card?
42. How to reference an account
43. How to transfer an account
44. How to open an inspection account
45. Do I have to register to make an online credit card payment?
46. Is there a user charge to pay online with a credit card?
47. Is this bill payment site safe to use?
48. Is my credit card information saved?
49. Can my credit card be charged automatically each month?
50. Do I need a Pin number to pay my bill online?
51. If my account is disconnected for non-payment or insufficient funds and I make an online payments, is my account automatically reconnected?
52. When are payments posted to my account?
53. Why is my credit card rejected?
54. Can I use my debit card to make a payment?
55. Can I look up my utility billing account online?
56. Do you accept credit card payments over the phone?

Utility Bill Payment

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1. How do I sign on to this system?
2. Is this site safe to use?
3. Is my credit card saved?
4. Can my credit card be charged automatically each month?
5. Can I change my PIN code?
6. My utility bill does not contain any information on how to access this web site to pay my utility bill?
7. If my account is disconnected for non-payment or insufficient funds and I make a payment, is my account automatically reconnected?
8. When is my payment posted to my utility account?
9. Why is my credit card rejected?
10. Can I use my debit card to make a payment?
11. Electronic Payment Question - What is electronic payment?
12. Electronic Payment Question - If I sign up for Electronic Payment when will it take effect?

Veterans Services

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1. Am I eligible for outpatient treatment at the VA hospital?
2. Are there special points of contact at the VA Medical Centers for female veterans?
3. Can a widow of a veteran who was drawing Dependency and Indemnity Compensation (DIC), and was terminated due to remarriage be reinstated if their current spouse dies, or they get divorced?
4. Can I change my address by calling the 1-800 number?
5. Do state employees get administrative leave for appointments for their service-connected disabilities?
6. How can homeless veterans get help?
7. How can I get a copy of my DD-214, military medical or personnel records or those of a relative?
8. How can I obtain emergency assistance with payment of my delinquent utility bills, rent, etc.?
9. How do I enroll in the VA Medical System?
10. How do I get a Florida Disabled Veteran’s ID card?
11. How do I get Certified Copies of discharge papers?
12. How do I get my disability compensation claim reevaluated?
13. I cannot find my military discharge papers. What can I do? And, how long must I wait?
14. I have recently been diagnosed with Diabetes II. Will I qualify for Compensation?
15. I heard there was a fire at the National Personnel Records Center for Military Records. Were my records distroyed?
16. I need to file a claim with the VA for service -connected compensation.
17. I was treated by the VA up North for dental needs, why can’t I be treated in Florida too?
18. I wish to file for Agent Orange Disease. What do I do?
19. If a veteran has trouble repaying his VA-guaranteed loan, what should he/she do?
20. If I have questions who should I call?
21. If I get married will my pension stop?
22. If I select a Service Organization as my representative, are there any charges or meetings I must attend?
23. If my spouse dies while hospitalized in a VA hospital or nursing home, or nursing home under VA contract, will the VA help defray the burial and transportation expenses?
24. Is there a listing of all the things I need to file a claim with the VA for service -connected compensation?
25. My husband’s health is very bad, and he can’t leave home without assistance. Does the VA allow any extra money for pension veterans who need help?
26. What percentage of disability compensation rating must I have in order to draw additional allowance for dependents?
27. When I die, what benefits can my spouse apply for?
28. Where are the VA hospitals located in Florida?
29. Where are the Veterans Services Offices Located?
30. Where can I get an application for the VA State Nursing Home in Land O’ Lakes, Florida?
31. Who is eligible for non-service-connected (NSC) pension?

Visitors

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1. How do I find out about upcoming special events?
2. How do I find out historical information about Pasco County?
3. We are planning a visit. How do I get information about Pasco County.?
4. Does Pasco have short-term vacation rentals?
5. How do I find out about parks and beaches in Pasco County?
6. Is there a shuttle from Pasco to the Tampa Airport?
7. I'm thinking of buying a house in Pasco. Where can I get more information about the area?
8. How far is Pasco County from the Tampa International Airport?
9. How close is Pasco County to Tampa and Orlando?
10. What are the major cities in Pasco County?
11. Can I book a hotel room online in Pasco County?

Water Conservation

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1. What can I do about high water consumption?
2. What can I do if I think I have a water leak?

Zoning & Site Development

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1. What can I build or develop on my property?
2. If I am only remodeling inside a building, do I need a site plan?
3. I know what I want to do with this property. How do I get started?
4. I want to subdivide or sell off a part of my property. What do I need to know?
5. Can I park my boat, recreational vehicle or trailer on my property?
6. How many animals are allowed on Agricultural-Residential zoned property?
7. Are there special requirements on waterfront property?
8. Can I park my truck / commercial vehicle on my property?
9. What is an accessory structure and where can it go on my property?
10. What are the requirements for fences in Pasco County?
11. What are property maintenance requirements?
12. What are the regulations for model centers?
13. What is zoning?
14. How can I find out the zoning of a particular piece of property in unincorporated Pasco County?
15. Can I have a portable storage unit?
16. How do I obtain a special exception permit?
17. What is an MPUD?
18. When is a right of way use permit required?
19. How do I find out the regulations for placing a trailer on my own property?
20. What are the height regulation on my property?
21. What is a PSP-small development?
22. What is development?
23. What is the definition of a yard and what requirement are there?
24. When do Architectural Standards apply?
25. How do I obtain a Conditional Use Permit?
26. What is a PSP-large development?
27. What must I do if my project does not qualify as development?
28. Can I have a dumpster?
29. Is my structure nonconforming?
30. What is a temporary use and is a permit required?
31. What is a bottle club?
32. Where can I find a Master Planned Unit Development application and checklist?
33. What are the regulations for signs in unincorporated Pasco County?
34. What is a short term rental or vacation home?
35. Is my use nonconforming?
36. What are the hours of sale for alcoholic beverages?
37. When can a special exception and/or a conditional use be revoked?
38. Can I have a temporary portable toilet?
39. What requirements regulate a new/used car and/or vehicle dealership?
40. In what zoning district can a Sexually Oriented Business (SOB) operate from?
41. What is a Conditional Use?
42. What is Class IV development?
43. When is a Master Planned Unit Development (MPUD) required?
44. What are the regulations for Wetland Protection?
45. What are the regulations for Sludge / Waste Residual Spreading?
46. What is a small lot of record?
47. What is my zoning code?
48. What am I allow to do within my zoning district?
49. How do I rezone my property?
50. What are the rules for selling alcoholic beverages within unincorporated Pasco County?
51. What zoning districts allow kennels?
52. What are the regulations for outdoor advertising signs (billboards)?
53. How can I find out my zoning designation?
54. What am I allow to do within my zoning district and where can I fine the information?
55. How do I rezone my property?
56. When is an MPUD, Master Planned Unit Development required?
57. What is a Conditional Use?
58. How do I obtain a Conditional Use Permit?
59. How do I obtain a special exception permit?
60. When can a special exception and/or a conditional use be revoked?
61. What are the rules for selling alcoholic beverages within unincorporated Pasco County?
62. What is an accessory structure and where can it go on my property?
63. What are the regulations for a private swimming pool?
64. Can I park my boat, recreational vehicle or trailer on my property?
65. What is a small lot of record?
66. What is a temporary use and is a permit required?
67. Are there special requirements on waterfront property?
68. Can I park my truck / commercial vehicle on my property?
69. What is a short term rental or vacation home?
70. Can I have a portable storage unit?
71. What is a Site Plan Development fka Class II development?
72. Where can I find information on new Site Plan or development plan projects?

Zoning & Site Development - Foreclosure

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1. How may I pay the fee?
2. If there are violations will I be notified?
3. Is there a fee to register?
4. What do I do if any of the information I submitted changes?
5. What if I have general questions about the ordinance?
6. What if I have trouble registering?
7. What if the property is sold or Lis Pendens / foreclosure action's terminated?
8. What is the Pasco County Foreclosure Registry and who needs to register?
9. When do I renew?
10. When I register will I receive a receipt?
11. Where do I find the application form to register?

Zoning & Site Development - Pain Management Clinics

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1. Who needs to obtain a pain managment clinic permit?